Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Complimentary ground shipping within 1 to 7 business days
- In-store collection available within 1 to 7 business days
- Next-day and Express delivery options also available
- Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
PRODUCT TYPE: Infusiones Ecologicas
✓ Sorprendente sabor a fruta fresca✓ Perfecta para toda la familia✓ 100g = 50 tazas Esta infusión es perfecta para toda la familia y para todas las épocas del año. Solo contiene fruta ecológica y auténtica hoja de estevia, que le da un...
PRODUCT TYPE: Infusiones Ecologicas
✓ Speeds up your metabolism, eliminates toxins and reduces the feeling of a bloated belly.✓ Includes Green Tea, Matcha, Mate and Turmeric.✓ 100g = 50 cups This 100% organic herbal tea is your best friend for weight loss. Its selected...
PRODUCT TYPE: Infusiones Ecologicas
✓ It complements and enhances the positive effects of intermittent fasting.✓ Hydrate and quench your thirst with a 100% natural energy boost.✓ 100g = 50 cups Fasting can be very beneficial for our body and mind. It is a surprisingly...
PRODUCT TYPE: Infusiones Ecologicas
✓ Tune up your stomach✓ Mild chamomile, mint and anise flavours✓ 100g = 50 cups Stomach ache or indigestion? This gentle blend of green rooibos, chamomile and fennel is your best friend when you don't have a very fine stomach....
PRODUCT TYPE: Infusiones Ecologicas
Dormir bien es fundamental para la salud en general. Alrededor del 30% de las personas sufren insomnio o dificultades para conciliar el sueño. Nuestra Infusión Ecológica Buenas Noches es una mezcla de hierbas específicamente seleccionadas para ayudarte a derrotar el...
PRODUCT TYPE: Infusiones Ecologicas
✓ Dulce y especiado, delicioso con leche✓ Con auténtica raíz de cúrcuma y especias 100% naturales✓ 100g = 50 tazas ¡Un chai muy especial con un alto contenido de uno de los superalimentos con más propiedades, la cúrcuma! Las notas intensas de las especias como...